Common Stats Update Problems
This page is a work in progress...
Generally speaking, the stats update process is trouble-free. When it finally does fail, you likely find yourself rather surprised. There aren't a lot of things that can go wrong, so when one does, it's fairly easy to diagnose.
Possibly you encountered...
- HTTP Timeout
From time to time, you'll probably encounter a timeout or two. If this happens, and this is a source you've been using successfully, it's probably just temporarily offline. Everybody's server goes down once in a while. You could wait and try again later. If that doesn't help, try this--open the Allpingers Manager and update allpingers.txt. Then open the Stats Manager and try updating again. There's a slight chance that this could fix the problem. If not, your best option is changing your stats source.
- FAILED ERROR CHECK
Is this a source you've been using regularly without problems? If so, they must have changed something. Click on the tab of the failed page. Look it over. I know, it's raw HTML, but you can still get an idea what it says. Maybe updating allpingers.txt would help. If the source changed the link to the page, that could cause a failed error check. Maybe the actual page is replaced with a page explaining the change of location. Try updating allpingers.txt then try a stats update again. If you're still having no luck, you can always change your stats source.